The foundation of every attraction is your operations manual. It is a guideline on how to operate your daily business with all its important topics: brand identity, operational procedures, emergency procedures and staff training documents.
It is highly recommended to have this document, either on paper or digital, ready for your employees. Upon your operations manual you can set a space for staff to act within and have your knowledge ready on one spot for all relevant health & safety themes. Your operations manual is also a guideline for all managers in your team, for delegating the daily business to your own staff – this gives your more free time to focus on your strategic development for your attraction.
Together we will create and produce your own operations manual, with all your input and daily routines.